Withdrawal for consumers
(A consumer is any natural person who completes a lawyer's business for purposes which can not be attributed primarily to his or her commercial or even self-employed professional life.)


You have the right to withdraw from this contract within one month without giving any reason.
The cancellation period is one month from the day

- where you or a third party named by you, other than the sponsor, has or has taken possession of the goods, provided that you have one or more goods within the scope of have ordered a single order and this will be delivered uniformly ;

- where you or a third party named by you, other than the sponsor, has or has taken possession of the last good, provided that you have purchased several goods under one of them have ordered a single order and these are delivered separately ;

In order to exercise your right of withdrawal, you need to contact us (ITG Versandhandel, office 102-103, Dierkower Damm 38E, 18146 Rostock, phone: 0381 3676 8501 , E-mail address: [email protected]) by means of a clear declaration (eg a letter sent by post, fax or e-mail) of your decision to revoke this contract , inform. You can use the enclosed model withdrawal form, which is not mandatory.

To maintain the withdrawal period, it is sufficient for you to send us the notice of cancellation prior to the expiry of the withdrawal period.

Follow the revocation

If you revoke this Agreement, we will have you all the payments we have received from you, including the delivery charges (except for the additional costs arising from your providing a different delivery than the one we have offered , have selected the most favorable standard delivery), immediately and at the latest within fourteen days from the day on which the notice was sent ; Your withdrawal of this contract has been received by us. For this refund we use the same form of payment as you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this refund.

We may refuse to refund you until we have returned the goods or until you have provided proof that you have returned the goods to us after which is the earlier time.

You have accepted the goods without delay and in any event at least fourteen days contact us from the day you inform us of the cancellation of this Agreement to return or to pass. The deadline is met if you send the goods before the deadline of fourteen days .

You pay the direct costs of returning the goods.

You may only be liable for any loss of value of the goods if such loss of value does not affect their ability to test the nature, characteristics and functioning of the goods to be returned.

Exclude / Loan

The right of withdrawal does not apply to contracts

- for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is appropriate or which is clearly related to the personal situation customer's needs are tailored;
- to deliver merchandise that can spoil quickly or quickly expire its expiration date;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no later than 30 days after the conclusion of the contract and their current value of fluctuations on the Market, on which the entrepreneur has no influence;
- for delivery of newspapers, periodicals or magazines other than subscription contracts.

The right of withdrawal expires prematurely on contracts

- for the delivery of sealed goods which are not suitable for return for reasons of health or hygiene, if your seal was removed after delivery;
- to deliver goods that have been inseparably mixed with other goods after delivery due to their nature;
- to deliver sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.

Sample withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- ITG Versandhandel, Office 102 - 103, Dierkower Damm 38E, 18146 Rostock , Email Address:   [email protected] :

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) /
  the provision of the following service (*)

- Ordered on (*) / received on (*)

- name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only on notice on paper)
- Date

(*) Delete what is wrong.